At Evergeen Health Stores, we understand that from time to time, a product may not reach youin the condition you had expected it. Also, we want you to be 100% happy with your purchase from us.
If for some reason you wish to return the product, please contact us by email first within 10 working days of purchase at info@evergreen.ie stating the reason for return.
We will issue a replacement product or a full
refund for the wrong item being dispatched by us
(once we receive the returned product). We will
take postage and packaging charges into account.
Returns for any other reason will receive a refund (once we receive the returned product). The cost of postage and packing in this instance must be borne by the customer.
All returns must reach us by 20 working days of
receiving your order. Items must be unused and
unopened. The original packaging and labelling
must still be attached. These conditions do not
affect your statutory rights as a consumer.
If a refund is deemed necessary, we can only
refund the debit/credit card which was used
originally for purchase.
Our Returns Address is:
Evergreen.ie
27 Kilkerrin Business Park,
Tuam Road,
Galway,
Ireland
P: +353 (0)91 753236
F: +353 (0)91 753255
E: info@evergreen.ie